Belina Ndreka
Multilingual Patient Receptionist
Enhancing International Dental Tourism Experience at Excelentis Clinic
Front Desk & Reception Experience
Belina’s background in laboratory and organizational settings has equipped her with valuable skills that transfer seamlessly to dental clinic reception and patient coordination.
Laboratory and Organizational Excellence
Belina’s experience in structured environments has developed her attention to detail and procedural discipline – essential qualities for managing patient appointments and clinic operations.
• Internship Laboratory at University of Camerino (10/12/2022–18/04/2023)
• Food Safety Specialist at University of Camerino (02/02/2023–01/03/2023)
Education and Certifications
Belina’s strong scientific background provides her with a unique understanding of medical terminology and procedures.
Scientific Background and Academic Qualifications
Her extensive education in scientific disciplines equips Belina with analytical thinking and problem-solving abilities that benefit patient care coordination.
• Molecular Diagnostics and Biotechnology, University of Camerino (2020–2023)
• Food Analysis, Agricultural University of Tirana (2019–2021)
• Biology, Faculty of Natural Sciences (2016–2019)
Administrative Skills and Coordination
Belina’s organizational abilities and analytical mindset make her exceptionally effective in coordinating patient care and clinic operations.
Operational Excellence and Process Management
Her background in process organization translates directly to efficient patient scheduling and smooth clinic workflow.
• Organizational Process Development
• Regulatory Compliance and Procedure Implementation
Languages Spoken & Comunication Style
Belina’s language skills and communication approach create a welcoming environment for international dental patients.
• Albanian: Native Language
• Continuous Language Learning Through Immersive Methods
Approche centrée sur le patient
Belina’s communication style creates a warm, welcoming experience for all patients. Her scientific background has developed Belina’s attention to detail, which she applies to patient interactions, ensuring no concern goes unaddressed
Her natural ability to engage with people creates an approachable, comfortable atmosphere for patients navigating dental treatment in an international setting.
Meet the face that welcomes every patient to Excelentis – Belina combines scientific knowledge, multilingual abilities, and genuine care to create an exceptional first impression for international patients beginning their dental journey with us.